Earthlink billing
I have an earthlink dial up account that I use in two situations: when the cable modem is down (so far, rarely) and when I travel (see previous). Since I rarely use it, I didn’t want to pay a lot – so when I signed up for it (back when it was a “sprintmail.com” account via Sprint), I liked the fact that I had nationwide access for free (via local dial-ups) and only paid when I actually used it – unlike, say, AOL, where you have to pay no matter what.
I used it a few months ago when we spent the night at my in-laws, and apparently it was just after my credit card expired – they were auto-billing to my card (it’s MUCH easier that way). I probably checked my email, so the call was about 10 minutes – meaning it was less than a couple of bucks for the call. I didn’t think about it, until I checked that accounts email (something I only do once a month, since it’s 99% spam – despite earthlinks “spam-inator,” which allegedly would prevent this from happening. Whatever.) and saw a couple of official looking emails about my account.
It seems that Earthlink is a little irritated that they couldn’t bill my credit card for $0.89, so they were letting me know they were gonna cancel my account for me (they gave me a months notice, but it’s still a bit shocking).
They’ve also sent me two letters so far. The postage for the letters alone is $0.60, so they’ve spent almost as much money on me (assuming email is free, which it basically is) trying to get the amount due as what is actually due.
How freaky is that?
CARINA VANDERLEEST is discussing.
CARINA VANDERLEEST 21:46 on 2003/10/31 Permalink | Log in to Reply
How many times do I have to give you information, you send back a site I cannot enter. Please advise