:jen: signed us up for a free trial of the Connecticut Post. We’ve been getting it for a few days, and have decided that it’s not that great, and it doesn’t add value to our lives – we already get the New Haven Register, and that’s plenty, considering we don’t even read all of it all the time.
Yesterday I tried to call up and cancel the subscription – only to be on hold for about 10 minutes before hanging up in frustration.
Today I called up and finally got someone, only to find that instead of a trial subscription, it was apparently entered as a weekly subscription. That’s right, it was a free trial that we were paying for – what fun!
On top of all that, about 2 weeks after Jen told them to start the trial, we weren’t receiving it – and since we thought it was free, it wasn’t a big deal. Then we got a call from the Post again, offering a free trial – when I told them that I had already signed up for one and that it hadn’t started yet, the woman I was talking to simply hung up on me.
I have a feeling this is why I was going to be charged for the paper…
Anyway, this is consistent with the Post’s behavior of the past. Many phone calls for a paper we don’t want. Repeated calls offering a free trial, even though we had just cancelled our subscription. And abuse when you actually talk to them, whether they’ve called you or you’ve called them. And if you ask for a supervisor…. you get hung up on.
penny 08:08 on 2003/05/21 Permalink | Log in to Reply
Now why didn’t you think of it first….?
Lee 00:57 on 2003/05/22 Permalink | Log in to Reply
Oh, a silly case to go with the silly interface, all those icons and little bubbles that cause cavities just from looking at ‘em … and don’t legos come apart? Or do you have to glue them together?
adam 09:36 on 2003/05/22 Permalink | Log in to Reply
If you were building Babar for, say, the YNHH Children’s Hospital, you’d glue them together. But for this, you could leave it the way they are – they’re pretty sturdy and hold together well.
I like the idea of having extra pieces there, so when you have to reboot, or you’re bored, or stuck for an idea, you could build something on top of the computer, or expand on something you have there – it’d be kinda neat.